The Project Manager is responsible for delivering complex website projects and ongoing support engagements using project management best practices. This includes managing a cross-functional team through all phases of the website development lifecycle and ongoing support work, using effective risk and stakeholder expectation management.

Key project delivery responsibilities include oversight and management of the full project lifecycle from inception to implementation to delivery. The Project Manager has the capability to oversee multiple project tracks and teams, document both risk assessments and mitigation strategies, and provide project status updates. If you are a champion of solution-oriented approaches, this role is for you.

What You'll Do

• Own project timeline, scope, and budget, ensuring internal alignment and managing clear expectations with the client.
• Build and manage an overall project plan that can deliver expected results.
• Build, track and manage timelines to ensure internal and client deadlines are met. 
• Facilitate and track adherence to the Statement of Work (SOW), including proactive management of change orders.
• Create change order estimates and draft change order documents  that are  easily comprehensible for clients.
• Identify and manage project risks, issues, decisions, and change.
• Collaborate across multiple teams with a flexible, positive attitude and ability to manage results; team player.
• Monitors and communicates project status effectively, adjusts resources and priorities as needed, and ensures the team has the assets, tools, and support required to complete the job.
• Contribute to or own the development of Statements of Work (SOWs), defining project approach, timelines, and resourcing in collaboration with internal teams and Directors.
• Define and adapt project approaches to meet client goals and timelines, applying creative and flexible problem-solving when standard processes are not sufficient.
• Support resource planning by identifying project needs, monitoring team bandwidth, and flagging allocation risks to ensure projects are properly staffed.
• Own and execute content population as needed to support project delivery.

• 3 years of project management experience (agency experience ideal)
• Proven track record & experience in delivering complex website projects using in depth knowledge of Project Management processes, methodologies, and practices.
• Expertise or deep familiarity within the website development process (WordPress, Drupal and/or Shopify  knowledge is ideal)
• Proven track record with cross-functional collaboration and achieving high customer satisfaction
• Experience defining and managing team workflow
• Experience with Google Workspace, design tools (Figma ideal) and project management tools (ClickUp ideal).
• Comfortable with client-facing interactions and able to independently manage client relationships on smaller accounts when needed.
• Comfort managing stakeholder expectations and feedback
• Outstanding interpersonal skills
• Strong attention to detail and organizational skills
• Well-rounded skills that include strong business acumen, strategic thinking, risk management, and tactical execution capabilities.

Benefits and Perks We Provide

• Remote Workplace. You have the option to work at our office in Boston or remotely in one of these states: AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VA.
• Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 12 Company Holidays, and Summer Fridays from Memorial Day through Labor Day.
• 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider.
• Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family.
• Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work.
• Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program.
• Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses.
• Continuing Education. Access to monthly team-led webinars, exclusive 829-cohort based learning, digital course platforms, and funding opportunities to attend national conferences and events.

What We Believe

At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws.

Who We Are 

829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work.